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At Yocheved Art, we value exceptional customer service. If you have any inquiries about our products, feel free to contact us. We are dedicated to promptly addressing your concerns and aim to respond within 24 hours. Your satisfaction is paramount to us.
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Frequently Asked Questions
Every painting is meticulously crafted by our artists, with no printing involved. We use only the highest-grade oil and acrylic paints for a truly authentic masterpiece.
When you purchase a painting with a frame, it will arrive at your doorstep professionally stretched, framed, and shipped via insured express delivery—all at no additional cost.
Yes, we ship to your country at no extra cost! Once you place your order, our artist begins the painting process, which typically takes up to 3 weeks, allowing time for drying. Your artwork is then shipped via DHL Express, arriving within 5 business days.
If you're not completely satisfied with your painting, contact us within 30 days for a full refund or a free redo.